the mama here, just wanted to warn u...I got my monthly phone bill and instead of the usual 56.00 it was 92.95.....well, the u know what bout hit the fan and i read ever word of my bill...i was charged 15.25 for SBO-ONLINE survival kit monthly fee....and Intelicom Messaging monthly fee of 14.95...thats 32.31 xtra on my phone bill...well, I called and had both of those cancelled but found out from the intelicom place that whoever authorized this it came from lacylulu@gmail.com.....i no i did not authorize this since i already pay 24.95 for internet service...sooo somehow, someway somebody got in my email and did it...soooo please if u have gmail b very careful......hopefully, this will all b fixed soon, but i still have to pay the 92.95 and thats no fun when u had 56.00 budgeted....
thanks
claudette
26 comments:
That's scary! I'm glad you got it straighten out.
Levi's mom
That really stinks! We're glad you caught it early and got it straightened out. Thanks for the warning. We'll tell Mom!
ECHO
That would make somebody really mad! I'm sorry! Don't we have to have a gmail accout for blogger?
Hugs & Snugs
Eduardo the Snuggle Puggle
That's bizarre! Thanks for the heads up - we'll tell Mom to be on the lookout!
Tail wags,
Storms
That is just not right. You should call back and ask to talk to a manager and see if you can get those charges waived. If you have a good payment history with them, they should do that for you.
Wags, the OP Pack
Definitely you should not have to pay!
Thank you for the kind blogger award! I really appreciate it.
love & wags,
River
Thanks for the warning. We'll have to tell Momma cuz she was thinking of adding a g-mail acount to the list. All the others are yahoo and she'd like to be ablt to have 2 accounts up at the same time.
Thanks again,
Princess Eva
That so sukhks!
I think woo should bite 'em!
Hugz&Khysses,
Khyra
Hi Mates
Sorry I haven't been in touch. Mum is still lagging behind and I still can't type. Mum is going to put a Missing Pets slide show on my blog soon when her brain works better. She wants to try to link it to the doggie websites if she can do this. Take good care of yourselves.
Lots of Love from Hammer
Oh yikes! Who would do that? That's just plain mean!
Butt wiggles,
Solid Gold Dancer
Oh,that's miserable! There are all kinds of scams going around and we have to check everything... thanks for the warning.
xox
Chef
Go to your bill and read the part about if you do not agree with the bill. Usually you have to write them a letter, send it certificated mail with return request. As long as you are contesting the bill you do not have to pay it. Make sure you keep copies of everything.
Marilyn
Hi, Claudette -
Thanks for the warning. I don't have a g-mail account (except the school has one which I never use). But I definitely will look at my bills more closely. Hopefully you will not have to pay those extra charges and get everything resolved in your favor.
Love -
Hershey's Mama (Dianne)
that's awful... why these days, scams are everywhere!!
Dad uses Gmail we will be sure and warn him...
Big Sloppy Kisses
Gus, Louie and Callie
we hate stuff like that. it totally sucks that you have to pay the bill.
woofs.
This sure stinks! Thank goodness your mom stays on top of things, Rocky!
Love ya lots,
Maggie and Mitch
Oh boy, that sure sux.. it is horrible that there are scams like these.. I have a gmail account too so I will be extra cautious...
Claudette, there is an authority who is in charge of online scams. I think you should report this case.
If you are me, I would have disputed this amount. Did you tell them that you do not want them to take in request via email for any additional services and if you needed any new services, you will call in.
Did you give the same email address to your Telco company? Can you get from them the email that they claimed that you have sent? Take a look at this email to see if you can guess who this culprit could be.
This person who did this must have your contact number in order to that right? Get all the details and try to find out more so that you dun have to keep wondering what had happened.
Jie jie worked in a Telco company before so she knows that the company should have all this records as proves for the company to start charging you and you have the rights to request to look at the email when any dispute arises and if you can prove that this subscription is a scam, you dun have to pay for it.
Luv
Snowball
Thanks for the warning. I hope you get this straightened out and get your money back. That's terrible.
Deefor
Yes that Callie certainly can keep up with us..
Mom was so excited that we won an award..
Big Sloppy Kisses
Gus, Louie and Callie
That's very scary - have you notified to gmail about it? I hope that they are on top of it because gmail has always seemed so safe to us!
licks & slobbers
Charlie
Did someone actually get into your account or did someone fake your email address? That is easily done. Like when you receive junk mail "from yourself." It is auto sorted into good mail but not actually from our address if you can get into properties to see where it returns to. They should still have the email that ordered it and should be able to view the properties to see where it actually came from. They probably just don't want to.
We're sorry this happened to you. That would be a shock!
Crikey Claudette, that's terrible. I hope it gets sorted.
tailwags
Noah xx
That's so scary.. can't the company waive that off you since it's not what you used..
~ Girl girl
If you were charged on your local phone bill for third party services and subscriptions that you never authorized, share your story with other consumers:
http://classactionconnect.com/consumer-complaints/residential-and-local-telephone-bill-complaints-unauthorized-third-party-phone-bill-charges/
You can also contact class action lawyers who are investigating unauthorized telephone bill charges:
http://www.classactionconnect.com/?q=node/733
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